Types of E-Commerce Licenses in Dubai: A 2025 Guide for Entrepreneurs

1. E-Trader License (For UAE and GCC Nationals Only)

• Suitable for individuals selling products or services via social media or websites
• Only available to UAE and GCC nationals residing in Dubai
• Must be under a single owner’s name
• Does not allow setting up a physical store or office

This license is ideal for freelancers or small-scale sellers operating from home.

2. Portal License (For Non-UAE Nationals)

• Designed for building online platforms that connect buyers and sellers
• Can be used for listing products, services, bookings, and reservations
• Available to expatriates and non-GCC nationals
• Often issued under a Dubai Mainland license with relatively low setup cost

This is suitable for marketplace websites or apps similar to booking portals or classified platforms.

3. Virtual Company License (For Non-Residents)

• Allows overseas investors to operate in specific digital sectors
• No physical presence required in the UAE
• Limited to these activities:
  • Computer programming and tech services
  • Design and creative services
  • Printing and advertising services

This license is issued as part of Dubai’s Virtual Business City initiative and is ideal for remote, tech-driven businesses.

Steps to Get an E-Commerce License in Dubai

1. Choose the legal structure for your company
2. Select a business location (Free Zone or Mainland)
3. Reserve your trade name
4. Apply for the appropriate e-commerce license
5. Obtain initial approval from authorities
6. Draft the Memorandum of Association or Local Service Agent agreement
7. Rent a shared desk or office space if required
8. Register with Dubai Customs (for import/export businesses)
9. Receive your trade license from the Department of Economic Development
10. Open a UAE corporate bank account

Why E-Commerce Is Growing Rapidly in the UAE

With online shopping now a major part of everyday life in the UAE, many entrepreneurs and investors are launching digital stores and platforms. Dubai offers strong infrastructure, zero income tax, and fast business setup but choosing the correct e-commerce license is key.