How to Recharge Your Hafilat Card (Abu Dhabi Card Recharge)

To top up your Hafilat card balance instantly online on Hafilat website website. link below or, simply tap it on any Ticket Office Machine (TOM) or Swift Recharge Machine (SRM) at a bus station, select “Recharge,” insert cash or card and your new balance is loaded immediately.

• Visit the Darbi Hafilat recharge page and choose Recharge Card.
• Enter your card’s serial number (printed on the back).
• Select the amount to top up.
• Complete payment via credit/debit card or e-wallet.
• Wait up to 2 hours for the balance to appear on your card.

Other ways to recharge hafilar card

1. Ticket Office Machines (TOMs)

Best for: Fast, in‑station recharges with cash and coins
Locations: Inside all Abu Dhabi bus stations, major shopping malls, the airport.

Steps:

1. Find a TOM (look for “Hafilat Recharge” signage).
2. Tap your card on the reader.
3. Choose Recharge Card → Add Balance.
4. Insert notes and/or coins (change dispensed if available).
5. Confirm the amount; wait for on‑screen balance update.

2. Swift Recharge Machines (SRMs)

Best for: Quick top‑ups at bus stops and malls
Locations: Air‑conditioned bus shelters, select shopping centres.

Steps:

1. Tap your Hafilat card on the SRM reader.
2. Select Recharge on the touchscreen.
3. Insert UAE banknotes (no change given).
4. Approve the transaction and remove your card when prompted.

Frequently Asked Questions

Q: How long before an online recharge appears?
A: Website recharges take up to 2 hours; mobile‑wallet top‑ups usually appear instantly.

Q: Can I refund an unused balance?
A: No Hafilat card balances and passes are non‑refundable. Plan your top‑ups to match your travel needs.

Q: What if my card is damaged or lost?
A: For Anonymous cards, lost balances cannot be recovered. Personalized cards allow balance transfer—visit a Customer Happiness Office for assistance.

5. Authorized Retailers & Customer Centres

Best for: In‑person assistance or bulk top‑ups
Locations include:

• Abu Dhabi Cooperative Society (SPAR)
• Lulu Hypermarkets & Exchanges
• ITC Customer Happiness Offices at bus stations

What to bring:

• Your Hafilat card
• Cash or card payment

Tips & Tricks

• Auto‑Top‑Up: Link your card to Payit for automatic recharges when balance falls below AED 10.
• Check Balance: Use any TOM/SRM or the Darbi site to view your current balance.
• Maximum Balance: AED 150; unused balance expires after 3 months if not used.
• Passes: Add 7‑day, 30‑day or annual passes at TOMs if you travel frequently.